Allens West Train Station
Allens West Train Station
Allens West
Allens West station
Durham Lane
Eaglescliffe
Cleveland
TS16 0PF
Ticket office opening hours:
no information
Allens West at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff No
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines No
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Accessible Taxis
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
- Customer Help Point none
- Helpline YES Yes
-
Helpline Contact Details
0800 138 5560 text relay 18001 0800 138 5560
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Mobility Set Down
Step free access from car park to station entrance
- Nearest Stations with Facilities EAG
-
Step Free Access
click here
coverage: partial station">- Category B Station
- Station is unstaffed
However no access problems for disabled or wheelchair users. Access to the platforms is via Durham Lane and a level crossing, which is step free. Step free access from car park to station entrance.
To find our more about travelling around this station, please see the 360 map click here
Coverage: partial Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/ALW.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Ramp Platform 2
-
Note
4 cycle lockers and 4 stand spaces. Stands and lockers are available. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Stockton Borough council on 01642 528499.
- Sheltered No
- Spaces 8
-
Type
Lockers
Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Allens West station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets No
- Baby Change No
-
Station Location & Directions
- Latitude 54.52411689
- Longitude -1.36342611
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
-
Lost Property
Phone number: 08002006060
- Lost Property: URL https://www.nationalrail.co.uk/
- Lost Property Number 08002006060
- Staffing Level YES Yes
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection No
- Ticket Machine YES Yes
- Penalty Fares NT
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: NoMore information at www.northernrailway.co.uk/smart
-
Other transportation
-
Rail Replacement Services
Pick Up/Drop Off at Greenfield Drive bus stop B located on Durham Lane.
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-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.